Thank you for shopping with Speedy DFS Sdn Bhd. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return process.

1. Return Period: You may return an item within 7 days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns beyond the 7-day period may not be accepted.

2. Initiate a Return: To initiate a return, please contact our customer service team at [email protected] within the return period. Please provide your order number and reason for the return. Our team will provide you with instructions on how to return the item.

3. Return Shipping: The customer is responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure that your return is received by us.

4. Refund Process: Once we receive your returned item, we will inspect it to ensure that it meets the return eligibility criteria. If the return is approved, we will process a refund to your original payment method within a reasonable timeframe. Please note that shipping charges are non-refundable.

5. Exchanges: If you would like to exchange an item for a different size, color, or product, please indicate your preference when contacting us to initiate the return. We will do our best to accommodate your exchange request, subject to product availability.

6. Contact Us: If you have any questions or concerns about our return policy, please contact us at [email protected] or by phone at +6011-5770 8617. Our customer service team will be happy to assist you.

By shopping with Speedy DFS Sdn Bhd, you acknowledge and agree to the terms and conditions outlined in this Return Policy.