Frequently Asked Questions (FAQ)
1. How can I contact Speedy DFS Sdn Bhd? You can reach us via email at [email protected] or by phone at +6011-5770 8617.
2. What is your return policy? We offer a 7-day return policy. If you are not satisfied with your purchase, you may return the item within 7 days of receipt for a refund or exchange. Please review our Returns Policy for more information.
3. How long does shipping take? We aim to process and ship orders promptly within 7 days of receipt. Shipping times may vary depending on your location and the shipping method chosen during checkout.
4. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping times and costs may vary depending on the destination.
5. Can I cancel or modify my order? Once an order has been placed, it cannot be cancelled or modified. However, you may be able to return the item for a refund or exchange within our return policy guidelines.
6. How do I return an item? To initiate a return, please contact our customer service team at [email protected]. You will be provided with instructions on how to return the item and obtain a refund or exchange.
7. Are your products covered by a warranty? Yes, our products may be covered by a warranty. Please refer to the product description or contact us for more information on warranty coverage.
If you have any further questions or concerns, please don’t hesitate to contact us. We’re here to help!